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Shipping Policy

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Thank you for visiting and shopping at Academy99.

Following are the terms and conditions that constitute our Shipping Policy:

Domestic Shipping Policy

  • Shipment processing time during normal days

All orders are processed within the same day or the next day if the order is placed after 12:00 p.m.

Note: Orders will not be shipped or delivered on weekends or holidays. 

  • Shipment processing time during pre-order days

When you have pre-ordered the book which marks that the book will be launched on a specific date then you have to wait till that specific date for that order to be processed. Orders will be processed within 2-3 business days from the launch date of the book.

Note: Orders are not shipped or delivered on weekends or holidays.

We put up books on pre-order generally a month before it is launched. So, if you have placed an order on the day we have started taking pre-orders for any book then you have to wait till the launch date and you have to be assured that we’ll process the book within 2-3 business days from launch date and then it will be delivered.

In case of high order volume, shipments might get delayed by a few days. We request additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur owning to national holidays or nation-wise issues which prevent us in shipping orders.

  • Shipping rates & delivery estimates

We at Academy99.inprovide FREE SHIPPING ACROSS INDIA COVERING MAXIMUM 19000+ PINCODES.

  • Shipment to P.O. boxes or APO/FPO addresses

Academy99 ships to the majority of addresses within the INDIA.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You will be receiving constant emails from our end till you receive your order.

  • During the pre-order period you can expect the mail of defined milestones:
    • 1st on order placement
    • 2nd on shipping (the launch date of the book)
    • After this, you will be receiving emails and SMS at every milestone from our end till you receive your order.
  • Order Tracking

At Academy99 you are getting an amazing order tracking feature, link to track your orders are available in my account menu as well as at the footer. You can easily track with the order tracking feature the whereabouts of your order.

Damages

In case you have received a damaged product, please write a mail to us with an image of the damaged product so that we can take action. 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India but if you are desirous of ordering books from our website then you can contact us and we’ll ship the order after understanding and considering all your details.

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Cancellation Policy

Once you have placed your order on Academy99 you can anytime cancel your order if you have changed your mind or if you have placed an order for any wrong product or if you want to increase or decrease the quantity or for any other reason. We provide you with no questions asked cancellation policy.

You can log in to "MY ACCOUNT" and cancel the order placed from my order's tab. 

Remember you will not be able to process the cancellation once the order is processed and packed from our end from your "MY ACCOUNT". 

In that case, you can write a mail to us at info@academy99.in stating that product you want to order and order you desire to cancel with the order ID and the invoice you received.